You can collect user feedback and testimonials on your Roadmap Work Items and Announcements via the Feedback feature.
User Feedback Submissions
When activated on your page, Feedback will show up in the bottom right corner of your Roadmap Work Item on your Roadmap, and on your Announcements. When selected, a popup will expand with fields for positive or negative feedback:
The "smiley" face is associated with positive feedback. When selected, your users will be prompted to leave a comment on why they love the Announcement or Work Item, their email address, and whether their comment can be used as a testimonial.
The "sad" face is associated with negative feedback. When selected, your users will be proipted to leave a comment on why they don't like the Annoucement or Work Item, their email address and whether to give you permission to follow up on this feedback.
User Feedback can be accessed on each Roadmap Work Item and published Announcement in the LaunchNotes admin, under the Feedback tab. You'll be able to filter this by the (1) reaction type - Happy/Sad, and (2) toggle the starred feedback only.
You have the ability to select certain feedback associating a star to it, which helps to filter out specific feedback.
❓ If you have any questions on Feedback, or would like to know more about LaunchNotes, please don't hesitate to get in touch with us at
email@example.com, or join us on live chat.