# LaunchNotes Help Center

> Answers from the LaunchNotes team

## Getting started with LaunchNotes

- [Match my LaunchNotes page to my brand](https://help.launchnotes.com/en/articles/12883948-match-my-launchnotes-page-to-my-brand.md): Customize your LaunchNotes page design so it looks and feels like a natural extension of your product and brand.
- [Get my LaunchNotes page live](https://help.launchnotes.com/en/articles/12884128-get-my-launchnotes-page-live.md): Configure the essential settings to publish your page
- [How do I set up categories, labels, and cohorts?](https://help.launchnotes.com/en/articles/12884410-how-do-i-set-up-categories-labels-and-cohorts.md): Set up the foundational structure for organizing and targeting your announcements to different audiences.
- [Send announcements from my own email domain](https://help.launchnotes.com/en/articles/12901990-send-announcements-from-my-own-email-domain.md): Connect your email service provider to send announcements from your own domain
- [Connect Slack to keep my internal teams aligned](https://help.launchnotes.com/en/articles/12902084-connect-slack-to-keep-my-internal-teams-aligned.md): Connect Slack to share product announcements with your internal team or B2B customers through channels
- [How do I control who can view my page?](https://help.launchnotes.com/en/articles/12902194-how-do-i-control-who-can-view-my-page.md): Control who sees your announcements and roadmap items
- [Create my first announcement in 5 minutes](https://help.launchnotes.com/en/articles/12902366-create-my-first-announcement-in-5-minutes.md): Steps to set up your first announcement
- [How do I navigate quickly around LaunchNotes?](https://help.launchnotes.com/en/articles/16597299-how-do-i-navigate-quickly-around-launchnotes.md): Use the ⌘K \(Ctrl+K\) shortcut to open the command menu and quickly search or navigate anywhere in LaunchNotes.

## Creating & Publishing Announcements

- [How do I create and publish my first announcement?](https://help.launchnotes.com/en/articles/4766751-how-do-i-create-and-publish-my-first-announcement.md): Learn how to draft, preview, and publish an announcement to your customers.
- [How do I use the table of contents on my announcements?](https://help.launchnotes.com/en/articles/16905488-how-do-i-use-the-table-of-contents-on-my-announcements.md): Give readers a quick way to jump to the section they care about, and customize the look with your own CSS.
- [How do I create consistent announcements faster using templates?](https://help.launchnotes.com/en/articles/5905313-how-do-i-create-consistent-announcements-faster-using-templates.md): Save time and maintain brand consistency by creating reusable announcement templates
- [How do I add images or videos to my announcements?](https://help.launchnotes.com/en/articles/5983790-how-do-i-add-images-or-videos-to-my-announcements.md): Add hero images or videos to make your announcements visually engaging and help them stand out across email, your LaunchNotes page, social media, and embedded widgets.
- [How do I collaborate on an announcement with my team?](https://help.launchnotes.com/en/articles/14170460-how-do-i-collaborate-on-an-announcement-with-my-team.md): See when teammates are editing the same announcement and avoid overwriting each other's work.
- [How do I use cohorts to expand my announcement audience?](https://help.launchnotes.com/en/articles/11181291-how-do-i-use-cohorts-to-expand-my-announcement-audience.md): Send product updates to targeted groups like beta testers, enterprise customers, or internal teams.
- [How do I pin an announcement to the top of my page?](https://help.launchnotes.com/en/articles/14080292-how-do-i-pin-an-announcement-to-the-top-of-my-page.md): Learn how to keep your most important announcements front and center by pinning them to the top of your LaunchNotes page.
- [How do I send announcement digests to my subscribers?](https://help.launchnotes.com/en/articles/11188566-how-do-i-send-announcement-digests-to-my-subscribers.md): Learn how to bundle multiple announcements into a single email or Slack notification
- [How do I create an announcement from Jira, Confluence, files, or Loom?](https://help.launchnotes.com/en/articles/13392297-how-do-i-create-an-announcement-from-jira-confluence-files-or-loom.md): Learn how to use Smart Draft to generate announcement drafts from your existing source material.
- [How do I set a consistent brand voice for my AI drafts?](https://help.launchnotes.com/en/articles/15060927-how-do-i-set-a-consistent-brand-voice-for-my-ai-drafts.md): Learn how to use Tone & Voice to apply a consistent brand voice across every Smart Draft announcement in your project.
- [How do I use Jira Cloud issues to draft my announcement?](https://help.launchnotes.com/en/articles/15171123-how-do-i-use-jira-cloud-issues-to-draft-my-announcement.md): Attach Jira Cloud issues or a saved Jira filter to Smart Draft to generate an announcement draft.
- [How do I control which Publishing Channels receive my announcements?](https://help.launchnotes.com/en/articles/12773524-how-do-i-control-which-publishing-channels-receive-my-announcements.md): Use Publishing Channels to control where each announcement is published—your public page, email, Slack, or any combination
- [How do I schedule an announcement to publish later?](https://help.launchnotes.com/en/articles/4968180-how-do-i-schedule-an-announcement-to-publish-later.md): Schedule announcements to publish automatically at a specific date and time, perfect for coordinating product launches or timing updates to match your release schedule.
- [How do I change the publish date on an announcement?](https://help.launchnotes.com/en/articles/6831493-how-do-i-change-the-publish-date-on-an-announcement.md): Change the publish date on new or existing announcements to backdate historical updates or correct publication timestamps.
- [Showing or hiding announcement content in notifications](https://help.launchnotes.com/en/articles/5461550-showing-or-hiding-announcement-content-in-notifications.md): Learn when to show full announcement content versus summary-only notifications in emails and Slack messages.
- [How do I send notifications with just a preview instead of the full announcement?](https://help.launchnotes.com/en/articles/6461940-how-do-i-send-notifications-with-just-a-preview-instead-of-the-full-announcement.md): Learn how to configure excerpt-only notifications so subscribers see a preview and click through to read the full announcement on your page.

## Reaching Your Audience

- [Where should I link to my LaunchNotes page?](https://help.launchnotes.com/en/articles/4662692-where-should-i-link-to-my-launchnotes-page.md): 5 places you can put your LaunchNotes page to increase subscribers
- [Share updates in Slack channels](https://help.launchnotes.com/en/articles/13337644-share-updates-in-slack-channels.md): An overview of our different Slack integrations and what they do
- [Choosing between In App Embed v1 and v2](https://help.launchnotes.com/en/articles/12976439-choosing-between-in-app-embed-v1-and-v2.md): Quick comparison of our new and old embed integrations
- [In App Embed Installation Instructions \(v2\)](https://help.launchnotes.com/en/articles/10176828-in-app-embed-installation-instructions-v2.md): Display product updates directly in your application
- [Collecting Feedback with the LaunchNotes Embedded Widget](https://help.launchnotes.com/en/articles/10595014-collecting-feedback-with-the-launchnotes-embedded-widget.md)
- [Inline embed installation instructions \(legacy\)](https://help.launchnotes.com/en/articles/5629779-inline-embed-installation-instructions-legacy.md): Use the inline embed to surface product updates on a dedicated page within your app or on your website.
- [Get the most from your LaunchNotes embed \(legacy\)](https://help.launchnotes.com/en/articles/8365221-get-the-most-from-your-launchnotes-embed-legacy.md): Ways to use your embed to give the best experience to your users.
- [Styling the embed unread indicator \(legacy\)](https://help.launchnotes.com/en/articles/10407353-styling-the-embed-unread-indicator-legacy.md)
- [Pop-up embed installation instructions \(legacy\)](https://help.launchnotes.com/en/articles/5164335-pop-up-embed-installation-instructions-legacy.md): Embed your product updates in your app, log-in page or on your website to reach a wider audience
- [Overview: Send announcement notifications via email](https://help.launchnotes.com/en/articles/13337710-overview-send-announcement-notifications-via-email.md): Notify customers about product updates through email notifications.
- [How do I customize my email branding?](https://help.launchnotes.com/en/articles/4950817-how-do-i-customize-my-email-branding.md): Add your logo, brand colors, and custom fonts to announcement emails so they look like they're coming from your company.
- [How do I send announcements from my own email domain?](https://help.launchnotes.com/en/articles/13414384-how-do-i-send-announcements-from-my-own-email-domain.md): Connect your email service provider \(ESP\) to send announcements from your verified company domain instead of @launchnotes.io.
- [How do I configure advanced email settings?](https://help.launchnotes.com/en/articles/13414488-how-do-i-configure-advanced-email-settings.md): Configure when announcement emails are sent, whether to show full content or excerpts, and how subscribers are managed on your private page.
- [Why don't videos play in my email notifications?](https://help.launchnotes.com/en/articles/7126371-why-don-t-videos-play-in-my-email-notifications.md): Learn why videos don't play directly in email announcements and discover the most effective alternatives for sharing video content with your subscribers.
- [How do I share my announcements through RSS?](https://help.launchnotes.com/en/articles/7925530-how-do-i-share-my-announcements-through-rss.md): Distribute your LaunchNotes announcements automatically to RSS readers, Slack channels, Microsoft Teams, and integration platforms.
- [Customize RSS feed with URL parameters](https://help.launchnotes.com/en/articles/7925635-customize-rss-feed-with-url-parameters.md)
- [How do I restrict access to my RSS feed?](https://help.launchnotes.com/en/articles/7925614-how-do-i-restrict-access-to-my-rss-feed.md): Make your RSS feed private by requiring authentication tokens to control who can subscribe to your announcements.

## Targeting & Segmentation

- [How do I organize announcements and roadmap items to match my product structure?](https://help.launchnotes.com/en/articles/5125625-how-do-i-organize-announcements-and-roadmap-items-to-match-my-product-structure.md): Overview of how to use categories and labels
- [How do I perform bulk actions on subscribers?](https://help.launchnotes.com/en/articles/13540989-how-do-i-perform-bulk-actions-on-subscribers.md): Select multiple subscribers at once to update categories, change notification channels, or remove subscribers in bulk.
- [How do I filter my subscriber list?](https://help.launchnotes.com/en/articles/13541233-how-do-i-filter-my-subscriber-list.md): Find specific subscribers by filtering your list by creation date, category, channel or status
- [How do I import subscribers in bulk?](https://help.launchnotes.com/en/articles/5251797-how-do-i-import-subscribers-in-bulk.md): Upload a CSV or Excel file to add multiple subscribers to your LaunchNotes workspace at once.
- [Best practices for getting more subscribers](https://help.launchnotes.com/en/articles/5380014-best-practices-for-getting-more-subscribers.md): Link to your page in existing web properties, use Segment.io, or leverage our API.
- [Why can't some subscribers receive my email announcements?](https://help.launchnotes.com/en/articles/9509018-why-can-t-some-subscribers-receive-my-email-announcements.md): Learn why subscriber emails get blocked and how to resolve delivery issues to ensure your announcements reach your audience.
- [What will my customers see when they subscribe to updates?](https://help.launchnotes.com/en/articles/9663941-what-will-my-customers-see-when-they-subscribe-to-updates.md): Understand the subscription experience your customers go through when they subscribe to your LaunchNotes page, manage preferences, and control notifications.
- [How do I send announcements to a specific group of subscribers?](https://help.launchnotes.com/en/articles/13975253-how-do-i-send-announcements-to-a-specific-group-of-subscribers.md): Learn how to use cohorts to send targeted announcements to specific subscriber groups

## Roadmap & Planning

- [How do I set up my first roadmap? \(Quick Start\)](https://help.launchnotes.com/en/articles/10238019-how-do-i-set-up-my-first-roadmap-quick-start.md): Get your roadmap live by enabling the feature, customizing stages, and adding your first items to share what's coming next with customers.
- [What can I include in a roadmap item?](https://help.launchnotes.com/en/articles/13454967-what-can-i-include-in-a-roadmap-item.md): Add rich content, set projected dates with flexible display options, assign team members, link to external resources, and categorize roadmap items to give customers complete context.
- [How do I let customers give feedback on roadmap items?](https://help.launchnotes.com/en/articles/6332266-how-do-i-let-customers-give-feedback-on-roadmap-items.md): Enable customer feedback on roadmap items to understand demand, prioritize features, and keep customers engaged in what you're building next.
- [How do I get weekly roadmap updates emailed to my team?](https://help.launchnotes.com/en/articles/8840323-how-do-i-get-weekly-roadmap-updates-emailed-to-my-team.md): Automatically send weekly summaries of roadmap changes to keep your internal teams informed about product planning updates without manual reporting.
- [How do I use auto-archive to keep my roadmap clean?](https://help.launchnotes.com/en/articles/13984025-how-do-i-use-auto-archive-to-keep-my-roadmap-clean.md): Learn how to use auto-archive to automatically remove completed roadmap items from your active view so your roadmap stays focused on what's in progress.

## Feedback & Ideas

- [How do I collect and manage customer feedback?](https://help.launchnotes.com/en/articles/5300895-how-do-i-collect-and-manage-customer-feedback.md): Learn how to enable feedback collection, organize submissions into Ideas, and close the loop with customers.
- [Collecting feedback on your announcements](https://help.launchnotes.com/en/articles/6332313-collecting-feedback-on-your-announcements.md)
- [How do I understand customer sentiment from feedback?](https://help.launchnotes.com/en/articles/6821894-how-do-i-understand-customer-sentiment-from-feedback.md): Track how positive or negative customer feedback is across individual subscribers and entire organizations using automated sentiment analysis.
- [How do I collect customer feedback using Ideas?](https://help.launchnotes.com/en/articles/13603852-how-do-i-collect-customer-feedback-using-ideas.md): Learn how to enable the Ideas tab on your LaunchNotes page so customers can submit and vote on feature requests.

##  Customization & Branding

- [How do I customize the colors on my LaunchNotes page?](https://help.launchnotes.com/en/articles/5431322-how-do-i-customize-the-colors-on-my-launchnotes-page.md): Modify the colors of your LaunchControl your LaunchNotes page colors including buttons, backgrounds, text, and UI elements to match your brand identity.
- [How do I customize my LaunchNotes page with HTML and CSS?](https://help.launchnotes.com/en/articles/5149724-how-do-i-customize-my-launchnotes-page-with-html-and-css.md): Add custom HTML and CSS to create pixel-perfect designs that seamlessly match your brand's website.
- [How do I customize search and social sharing settings for my LaunchNotes page?](https://help.launchnotes.com/en/articles/5164352-how-do-i-customize-search-and-social-sharing-settings-for-my-launchnotes-page.md): Configure how your LaunchNotes page appears in search results and social media shares across platforms like Twitter, LinkedIn, and Slack.
- [How do I customize search and social sharing settings for announcements?](https://help.launchnotes.com/en/articles/4968240-how-do-i-customize-search-and-social-sharing-settings-for-announcements.md): How to change and update your announcement search and share settings, including URL slug, social settings, and author.
- [How do I make Slack announcements appear from my company instead of LaunchNotes?](https://help.launchnotes.com/en/articles/13518998-how-do-i-make-slack-announcements-appear-from-my-company-instead-of-launchnotes.md): Replace LaunchNotes branding with your own company name and logo when announcements are posted to Slack.
- [How do I host LaunchNotes on my domain as a subdirectory?](https://help.launchnotes.com/en/articles/7188785-how-do-i-host-launchnotes-on-my-domain-as-a-subdirectory.md): Configure LaunchNotes to appear as a subdirectory on your domain \(e.g., yourdomain.com/updates\) using reverse proxy configuration.
- [How do I use my own domain for my LaunchNotes page?](https://help.launchnotes.com/en/articles/6270478-how-do-i-use-my-own-domain-for-my-launchnotes-page.md): Host your LaunchNotes page on your own subdomain to reinforce your brand and build customer trust."

## Integrations & API

- [How do I send LaunchNotes data to other tools in real time?](https://help.launchnotes.com/en/articles/14327143-how-do-i-send-launchnotes-data-to-other-tools-in-real-time.md): Use webhooks to automatically push event data from LaunchNotes to other tools
- [Getting started with the API](https://help.launchnotes.com/en/articles/5129003-getting-started-with-the-api.md): How to use the API & API documentation
- [How do I connect AI assistants to my LaunchNotes workspace?](https://help.launchnotes.com/en/articles/13567825-how-do-i-connect-ai-assistants-to-my-launchnotes-workspace.md): Connect AI assistants to your LaunchNotes workspace using the Model Context Protocol \(MCP\) connector to manage projects and announcements directly through conversational AI.
- [How do I approve the LaunchNotes MCP connector for my organization?](https://help.launchnotes.com/en/articles/16204893-how-do-i-approve-the-launchnotes-mcp-connector-for-my-organization.md): For workspace owners and IT/security admins: what the LaunchNotes MCP connector can access, how LaunchNotes roles scope it, and how to approve it for Claude Team or Enterprise.
- [Keep your subscriber list in sync](https://help.launchnotes.com/en/articles/15437464-keep-your-subscriber-list-in-sync.md): Sync subscribers between your system and LaunchNotes
- [Understanding authentication in LaunchNotes](https://help.launchnotes.com/en/articles/13115791-understanding-authentication-in-launchnotes.md): What are the different ways to control access in LaunchNotes?
- [Setting up viewer authentication for your published page](https://help.launchnotes.com/en/articles/4523871-setting-up-viewer-authentication-for-your-published-page.md): Understanding SSO, SAML & JWT authentication methods
- [Setting up admin access to LaunchNotes workspace](https://help.launchnotes.com/en/articles/13117940-setting-up-admin-access-to-launchnotes-workspace.md): How do I set up authentication for my team members using LaunchNotes?
- [JWT \(JSON Web Token\) authentication installation instructions](https://help.launchnotes.com/en/articles/5653941-jwt-json-web-token-authentication-installation-instructions.md): JWT installation instructions for published private pages
- [Overview of our 3 Slack integrations](https://help.launchnotes.com/en/articles/12921252-overview-of-our-3-slack-integrations.md): Compare LaunchNotes' Slack integration options to choose the right one for your team.
- [Installing Slack Channel Notifications \(Admin-Push\)](https://help.launchnotes.com/en/articles/9325782-installing-slack-channel-notifications-admin-push.md): Lets admins push announcements to Slack channels
- [Installing Slack DMs \(User-Pull\)](https://help.launchnotes.com/en/articles/4216024-installing-slack-dms-user-pull.md): Users opt-in to receive product updates in their own Slack
- [Installing Slack Feedback](https://help.launchnotes.com/en/articles/6168081-installing-slack-feedback.md): Create and organize feedback in Slack
- [How do I track LaunchNotes page visits with Google Analytics?](https://help.launchnotes.com/en/articles/7053910-how-do-i-track-launchnotes-page-visits-with-google-analytics.md): Connect Google Analytics to your page to track visitor behavior, measure engagement, and understand how customers interact with your product announcements.
- [Jira Automation reference guide](https://help.launchnotes.com/en/articles/5473257-jira-automation-reference-guide.md): Quick references to finding relevant information in your LaunchNotes account and helpful Jira articles
- [Connect your Atlassian account for Smart Draft](https://help.launchnotes.com/en/articles/9243020-connect-your-atlassian-account-for-smart-draft.md): Connect Atlassian to use Jira issues and Confluence pages as Smart Draft sources, and to publish announcements to Confluence.
- [Publish an announcement to Confluence as a blog post](https://help.launchnotes.com/en/articles/9243033-publish-an-announcement-to-confluence-as-a-blog-post.md): Send a LaunchNotes announcement into a Confluence space as a blog post.
- [Jira App \(Legacy\)](https://help.launchnotes.com/en/articles/9242752-jira-app-legacy.md): The legacy LaunchNotes Forge app for Jira — installation, the in-Jira writing assistant, and roadmap sync.
- [Create Subscribers in LaunchNotes from HubSpot with Zapier](https://help.launchnotes.com/en/articles/8404518-create-subscribers-in-launchnotes-from-hubspot-with-zapier.md): Automatically create subscribers in LaunchNotes as they are added to HubSpot via Zapier.
- [Zapier Integration](https://help.launchnotes.com/en/articles/9534709-zapier-integration.md)

## Account & Settings

- [How do I add team members and manage roles in LaunchNotes?](https://help.launchnotes.com/en/articles/5150213-how-do-i-add-team-members-and-manage-roles-in-launchnotes.md): Learn how to invite team members to your workspace and assign the right roles to control access to settings and publishing capabilities.
- [How do I automatically add teammates to my LaunchNotes workspace?](https://help.launchnotes.com/en/articles/6497245-how-do-i-automatically-add-teammates-to-my-launchnotes-workspace.md): Use account linking to automatically connect teammates to your LaunchNotes workspace when they sign up using your company email domain.
- [Managing your personal profile and notification preferences](https://help.launchnotes.com/en/articles/5125659-managing-your-personal-profile-and-notification-preferences.md): Control your profile settings, email and Slack notifications for feedback and subscribers, roadmap report preferences, and connected accounts.
- [What analytics can I see about my announcements and subscribers?](https://help.launchnotes.com/en/articles/6818514-what-analytics-can-i-see-about-my-announcements-and-subscribers.md): Track subscriber growth, email engagement, page views, feedback sentiment, and announcement performance to measure how effectively you're communicating with customers.
- [What happens when my account is suspended?](https://help.launchnotes.com/en/articles/4112415-what-happens-when-my-account-is-suspended.md): Account suspension, Trial expiration

## Privacy and Compliance

- [Data sub-processors](https://help.launchnotes.com/en/articles/5707119-data-sub-processors.md): Sub-processors authorized to process LaunchNotes customer data.
- [Responsible disclosure policy](https://help.launchnotes.com/en/articles/6162227-responsible-disclosure-policy.md)
- [Data retention policy](https://help.launchnotes.com/en/articles/6162240-data-retention-policy.md)
- [SOC II](https://help.launchnotes.com/en/articles/6173136-soc-ii.md)
- [What does the Authorization tab control on my private page?](https://help.launchnotes.com/en/articles/16220932-what-does-the-authorization-tab-control-on-my-private-page.md): An overview of the three settings on your private page's Authorization tab: SSO authorization, Secure content, and Subscription behavior.
- [How to secure images and content on private pages](https://help.launchnotes.com/en/articles/15000313-how-to-secure-images-and-content-on-private-pages.md): Ensure images and content for Announcements and Roadmap items are secure

## Graph App FAQs

- [Graph App FAQs](https://help.launchnotes.com/en/articles/10008353-graph-app-faqs.md)