Roles and permissions changed on Oct 26, 2023. See our announcement Introducing publishing permissions for more information.

There are 4 types of users in LaunchNotes: admins, contributors, and feedback agents.

Admins have full control over the entire LaunchNotes management portal/account.
Publishers can create and post content your published LaunchNotes page and manage subscribers, feedback and Ideas, however the main difference to Admins is that they do not have access to the Settings tab configure billing settings, email settings, page customizations, or invite other users.
Contributors can create draft content for your LaunchNotes page, and create feedback, however the main difference to Publishers is that they do not have permission to publish content or edit existing scheduled or published content.

Note: the contributor role type is only available on the Enterprise plan

Agents have the ability to submit feedback from Slack, but they don't have any access to the Management Portal. Users with this role type do not count against any user account limits.

Role	Access page Settings	Publish and edit published or scheduled announcements, roadmap items, and ideas	Create and edit draft announcements, roadmap items, and ideas	Record Feedback on behalf of customers
Admin	✅	✅	✅	✅
Publisher	❌	✅	✅	✅
Contributor	❌	❌	✅	✅
Agent	❌	❌	❌	✅

Inviting users

Product updates involve a few different stakeholders before any messaging goes out to your users. For example, you might need a designer to drop some illustrations into your Announcements, or you might want to review your overall launch messaging with a Customer Success Manager. Invite your colleagues to LaunchNotes so they can help.

Navigate to the Users tab.
Click Invite User.
Enter the email address of the new user.
Click OK.

Deleting users

Select the ellipses beside the name of the user you'd like to remove and
Click Remove from project.

❗ Only Admins can invite and delete users