Summary

You can add team members to your LaunchNotes workspace in two ways: by pre-approving email domains so colleagues automatically join when they sign up, or by sending direct email invitations. Once added, you can assign roles to control what each person can access and edit in your workspace.

User Role Definitions

There are 4 types of users in LaunchNotes: admins, publishers, contributors, and feedback agents.

Admins have full control over the entire LaunchNotes management portal/account.
Publishers can create and post content your published LaunchNotes page and manage subscribers, feedback and Ideas, however the main difference to Admins is that they do not have access to the Settings tab configure billing settings, email settings, page customizations, or invite other users.
Contributors can create draft content for your LaunchNotes page, and create feedback, however the main difference to Publishers is that they do not have permission to publish content or edit existing scheduled or published content. (available on Premium plans)
Agents have the ability to submit feedback from Slack, but they don't have any access to the Management Portal. Users with this role type do not count against any user account limits.

Role	Access page Settings	Publish and edit published or scheduled announcements, roadmap items, and ideas	Create and edit draft announcements, roadmap items, and ideas	Record Feedback on behalf of customers
Admin	✅	✅	✅	✅
Publisher	❌	✅	✅	✅
Contributor	❌	❌	✅	✅
Agent	❌	❌	❌	✅

Two ways to invite users

Option 1: Pre-approve email domains (automatic invitations)

When you add an email domain to your pre-approved list, anyone who signs up for LaunchNotes using that domain is automatically added to your workspace. For more information, read How do I automatically add teammates to my LaunchNotes workspace?

Navigate to Settings > Users
In the Pre-approved email domains section, click + Add @yourdomain.com
Enter your company's email domain (e.g., @yourcompany.com)
Click Save

When colleagues sign up using an email from this domain, they'll automatically join your workspace. You can then assign them the appropriate role.

Option 2: Send direct email invitations

To invite specific people by email:

Navigate to Settings > Users
Click + Invite user
Enter the person's email address
Select their role
Click Ok to send invitation

The person will receive an email invitation to join your workspace with the role you specified.

Changing user roles

To update someone's workspace role:

Navigate to Settings > Users
Find the user in the list
Click the three-dot menu (⋮) next to their name
Select Update user role
Choose the new role
Click Ok

The change takes effect immediately.

Removing users from your workspace

To remove a team member:

Navigate to Settings > Users
Find the user in the list
Click the three-dot menu (⋮) next to their name
Select Remove user
Confirm the removal

Removed users will no longer have access to your workspace but can be re-invited at any time.

Notes & important info

Important: Only workspace Admins can invite users, change roles, and manage team access.
Note: Pre-approved domains work only for new sign-ups. Existing LaunchNotes users with your domain must be invited directly.
Domain pre-approval is useful for larger teams where multiple people need access without sending individual invitations.
Publishers have full access to create and publish content but cannot change workspace settings or view billing information.
Each plan comes with a specific amount of allocated users. If you try to invite more users and you cannot because you have reached the maximum allocated amount then please contact support.

Troubleshooting

A colleague signed up but wasn't automatically added to our workspace

Verify their email domain is listed in your pre-approved domains section
Confirm they signed up using their work email, not a personal email address
If they signed up before you added the domain, send them a direct invitation instead

I don't see the option to invite users or change roles