LaunchNotes

Learn how to enable feedback collection, organize submissions into Ideas, and close the loop with customers.

How do I collect and manage customer feedback?

Collecting feedback on your announcements

Track how positive or negative customer feedback is across individual subscribers and entire organizations using automated sentiment analysis.

How do I understand customer sentiment from feedback?

Learn how to enable the Ideas tab on your LaunchNotes page so customers can submit and vote on feature requests.

How do I collect customer feedback using Ideas?

Collect customer feedback on announcements, roadmap items, and general product requests to close the feedback loop.

Feedback & Ideas

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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