Skip to main content

Connect Slack to keep my internal teams aligned

Connect Slack to share product announcements with your internal team or B2B customers through channels

Chelsea Davis avatar
Written by Chelsea Davis
Updated this week

Summary

You can connect LaunchNotes to Slack to automatically share product announcements in specific channels, keeping your internal teams or B2B customers informed without any manual sharing.

LaunchNotes offers three Slack integrations. This article walks you through setting up Slack Channels (Admin Push) which is the fastest way to get announcements flowing to your team. For a full comparison of all three options, see Overview of our 3 Slack Integrations.


Steps to setup

Slack Channel Notifications

This integration lets admins push announcements from any LaunchNotes project into specific Slack channels.

Install the integration:

  1. In LaunchNotes, go to Settings > Slack Announcements

  2. Scroll down to Slack Channels and click Connect to Slack

  3. Sign in to your Slack workspace

  4. Click Allow to grant LaunchNotes permission to access your workspace

Add and configure channels:

In Slack, add the LaunchNotes app to your desired channels. If you have multiple LaunchNotes apps installed, look for the one with the grey β€˜L’ on a white background.

There are two ways to connect:

  • Option A: Type @launchnotes in the channel

  • Option B: Use the /apps command to add the app

In LaunchNotes, click Connect Channel.

  1. Enter the channel name where you want announcements posted

  2. Select which categories should trigger posts to this channel. If no categories are selected, all announcements will be sent

  3. Click Connect Channel

Remove Slack channels:

  1. Navigate to Settings > Slack Announcements

  2. Find the channel under Slack Channels

  3. Click the trash icon next to the channel

  4. Click Delete

Sender customizations

By default, announcements show up as coming from LaunchNotes. On Premium plans, you can make them appear from your own company instead.

The Slackbot Customization section at the top of your Slack integration settings lets you set a custom name and icon. This is a single setting that controls branding for both Slack Channels and Slack DMs.

Default branding example

(Example of a notification coming from LaunchNotes and delivering to a channel. The icon is LaunchNotes and the name is your page name you set under Settings > Customize page > General settings)

Custom branding example

(Example of a notification coming from your brand and delivering to a channel.)

Steps

  1. Go to the Slackbot customizations section.

  2. Select Use custom branding to enable customization options (Premium plan).

  3. Enter your desired Sender name (this appears as the message sender in Slack).

  4. Choose your Sender icon option:

    • Custom image: Enter a public image URL (must be 512 x 512 px)

    • Emoji: Enter any Slack emoji code (e.g., :bell:, :tada:, :rocket:)

  5. Click Save.


Notes & Important Info

  • Only Slack workspace members can install and configure the Slack Channel Notifications integration.


Troubleshooting

  • If the LaunchNotes app doesn't appear in your Slack workspace, verify you clicked "Allow" during the installation process.

  • If announcements aren't posting to channels, confirm the LaunchNotes app has been added to the specific channel.

  • If you have multiple LaunchNotes apps installed, look for the one with a grey 'L' on a white background.


Did this answer your question?