Summary
You can connect LaunchNotes to Slack to automatically share product announcements in specific channels, keeping your internal teams or B2B customers informed without any manual sharing.
LaunchNotes offers three Slack integrations. This article walks you through setting up Slack Channels (Admin Push) which is the fastest way to get announcements flowing to your team. For a full comparison of all three options, see Overview of our 3 Slack Integrations.
Steps to setup
Slack Channel Notifications
This integration lets admins push announcements from any LaunchNotes project into specific Slack channels.
Install the integration:
In LaunchNotes, go to Settings > Slack Announcements
Scroll down to Slack Channels and click Connect to Slack
Sign in to your Slack workspace
Click Allow to grant LaunchNotes permission to access your workspace
Add and configure channels:
Your workspace's public channels appear in the channel list automatically.
For a private channel, invite the LaunchNotes app to it in Slack first. If you have multiple LaunchNotes apps installed, look for the one with the grey 'L' on a white background.
There are two ways to invite to a private channel:
Option A: Type @launchnotes in the channel
Option B: Use the /apps command to add the app
In LaunchNotes, click Connect Channel.
Select the channel(s) where you want announcements posted. (If you just invited the app to a private channel? Click Refresh at the top of the list.)
Select which categories should trigger posts to this channel. If no categories are selected, all announcements will be sent
Click Connect Channel
Remove Slack channels:
Navigate to Settings > Slack Announcements
Find the channel under Slack Channels
Click the trash icon next to the channel
Click Delete
Sender customizations
By default, announcements show up as coming from LaunchNotes. On Premium plans, you can make them appear from your own company instead.
The Slackbot Customization section at the top of your Slack integration settings lets you set a custom name and icon. This is a single setting that controls branding for both Slack Channels and Slack DMs.
Default branding example
(Example of a notification coming from LaunchNotes and delivering to a channel. The icon is LaunchNotes and the name is your page name you set under Settings > Customize page > General settings)
Custom branding example
(Example of a notification coming from your brand and delivering to a channel.)
Steps
Go to the Slackbot customizations section.
Select Use custom branding to enable customization options (Premium plan).
Enter your desired Sender name (this appears as the message sender in Slack).
Choose your Sender icon option:
Custom image: Enter a public image URL (must be 512 x 512 px)
Emoji: Enter any Slack emoji code (e.g., :bell:, :tada:, :rocket:)
Click Save.
Troubleshooting
If the LaunchNotes app doesn't appear in your Slack workspace, verify you clicked "Allow" during the installation process.
If announcements aren't posting to a private channel, confirm the LaunchNotes app has been invited to it.
If you have multiple LaunchNotes apps installed, look for the one with a grey 'L' on a white background.
Only Slack workspace members can install and configure the Slack Channel Notifications integration.