Summary

LaunchNotes offers three Slack integration options, each designed for a different communication goal. Slack Channels pushes announcements to team channels automatically, Slack DMs lets individual users opt in to receive updates privately, and Control for Slack enables your team to capture feedback without leaving Slack.

Quick comparison

	Slack Channels (Admin Push)	Slack DMs (User Pull)	Slack Feedback (less common)
What it does	Automatically posts announcements to specific Slack channels based on categories you choose	Lets individual users opt in to receive announcement notifications in their personal Slack DMs	Lets your team create and organize customer feedback directly from Slack
Who sets it up	LaunchNotes admins	Your subscribers (no admin setup needed)	LaunchNotes admins
Best for	Keeping internal teams or your B2B customers aligned on what's shipping	Subscribers who want Slack notifications instead of email	Teams collecting customer feedback via Slack
Category filtering	Admin chooses which categories route to which channels	Each user chooses which categories they follow	Not applicable
Example	Publish an "iOS Updates" announcement → it posts to #ios-team automatically	A subscriber only follows "API" and "Mobile" categories → they get DMs for those only	A team member sees customer feedback in Slack → uses "Add as Feedback" to log it in LaunchNotes

Slack DMs (user-pull)

What it does

Lets individual subscribers of your page opt-in to receive announcement notifications in their personal Slack DMs.

Best for

Public page subscribers who want Slack notifications instead of email.

When to use

"I only care about Mobile and API updates—I don't want notifications for everything." Set up Slack Announce and subscribe only to the categories relevant to your work. You get personal DMs for what matters to you, and everyone else can subscribe to their own interests.
"I want to decide which announcements warrant team discussion rather than auto-posting everything." Slack Announce gives you control. Review announcements privately in your DMs, then use "Discuss" to selectively post important ones to #customer-success, #sales, or your Slack Connect channels with partners.

Installation

There is no installation steps that you need to do as this is automatically on by default. Once you subscribers sign up for your page, they can choose how they want to get notified on your announcements via email or Slack.

More detailed info: Installing Slack Announce

Slack Channels (admin-push)

What it does

Automatically sends your published announcements to specific Slack channels based on categories you choose. For example, when you publish an announcement tagged with "iOS Updates," it posts directly to your #ios-team channel.

Best for

Keeping internal teams aligned on what's shipping
Routing category-specific updates to relevant team channels (e.g., "Mac App" updates → #team-mac-app)
Creating a dedicated #announcements or #product-updates feed
Ensuring public-facing communications get visibility in #external-comms

When to use

"I want my #engineering channel to automatically see every feature we ship." Set up Channel Notifications to route all announcements (or specific categories) to #engineering.
"I need different teams to see different updates without posting to 5 channels manually." Tag announcements with categories like "API," "Mobile," or "Enterprise," then route each category to its relevant team channel. One publish action, multiple team updates.

Installation

How to install the Slack Channel Notifications Integration

Slack Feedback (Feedback collection)

What it does

Enables your team to create and organize customer feedback directly from Slack without logging into LaunchNotes. Team members can use shortcuts to submit feedback on behalf of customers or convert Slack messages into feedback entries with pre-filled content.

Best for

Teams collecting customer feedback in LaunchNotes
Internal teams who want to capture feedback without switching tools

When to use

"Our customer success team hears feature requests in Slack all day." Install Control for Slack and use the "Add as Feedback" message action to instantly convert customer messages into organized feedback entries—no copy-pasting, no context-switching.
"I need my whole team to log feedback, not just people with LaunchNotes accounts." Control for Slack gives everyone in your Slack workspace access to submit feedback. They get a Feedback agent role that doesn't count against user limits and can't publish content. It's a great option for scaling feedback collection across support, sales, and success teams.