This integration lets admins push announcements from any LaunchNotes project into specific Slack channels. For example, when you publish an announcement tagged with "iOS Updates," it posts directly to your #ios-team channel.
If you'd like to understand this integration more deeply, visit our article Which Slack integration should I use?
Installing the app
From within the LaunchNotes management portal navigate to Settings > Slack Announcements
Scroll down to Slack Channels section and click Connect to Slack
Sign in to your Slack workspace
Click Allow to give the LaunchNote Slack app permission to access your Slack workspace.
Adding and configuring channels
Once you have the app installed, in Slack add the app to the channels you intend to connect. If you have multiple LaunchNotes apps installed, this is the one with the grey 'L' on a white background.
Option 1: To add the app you can either mention the app in a message @launchnotes
Option 2: Or you can use the command /apps to add the app.
Under Settings > Slack Announcements > Slack Channels click on Connect Channel
Enter the name of the channel(s) where you want to send announcements, and then select the categories you wish to send to this channel. Click Connect.
Note: If you do not select specific categories All Categories will be sent to the Slack channel
Removing channels
In order to remove a channel navigate back to the Slack app under Settings > Slack Announcements > Slack Channels.
Click on the trash icon and then click delete.
Slackbot Customizations
Customizing the Slackbot name and icon
By default, your Slackbot name will be your page name you set under Settings > Customize page > Name with the LaunchNotes logo. On Premium plans, you can customize the Slackbot name and icon so announcements appear from your company. This is a single setting that controls branding for both Slack Channels and Slack DMs. You configure it once in the Slackbot Customization section.
LaunchNotes branding example (default)
(Example of a notification coming from LaunchNotes and delivering to a channel. The icon is LaunchNotes and the name is your page name you set under Settings > Customize page > General settings)
Custom branding example (available on Premium plans)
(Example of a notification coming from your brand and delivering to a channel.)
Steps
Go to Settings > Slack Announcements > Slackbot Customization
Select Use custom branding to enable customization options (Premium plan).
Enter your desired Sender name (this appears as the message sender in Slack).
Choose your Sender icon option:
Custom image: Enter a public image URL (must be 512 x 512 px)
Emoji: Enter any Slack emoji code (e.g., :bell:, :tada:, :rocket:)
Click Save Changes.
For a more in-depth article about Slack customizations, please visit our article How do I make Slack announcements appear from my company instead of LaunchNotes?
Troubleshooting
The sender name shown in Slack defaults to your page name (set under Settings > Customize page > General settings) when using LaunchNotes branding.
You can connect multiple channels and assign different categories to each one. For example, route "API" announcements to #engineering and "Mobile" announcements to #mobile-team.
If a Slack channel doesn't appear when connecting, make sure the LaunchNotes app has been added to that channel in Slack first.
If announcements aren't posting to a channel, verify the announcement's categories match the categories assigned to that channel.
If you can't access the Slack integration settings, confirm you have a LaunchNotes admin role.