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Share updates in Slack channels

An overview of our different Slack integrations and what they do

Chelsea Davis avatar
Written by Chelsea Davis
Updated yesterday

You can share LaunchNotes announcements in Slack to keep teams and your customers informed about product updates.

LaunchNotes offers three Slack integrations, each serving different communication needs:

Integration

Who controls it

Where updates appear

Best for

Slack Announce (User-Pull)

Individual users

Personal DMs

External subscribers and team members who want to curate their own feed

Slack Channel Notifications (Admin-Push)

LaunchNotes admins

Specific channels automatically

Internal team alignment and automated category routing

LaunchNotes Control (less common)

Any Slack workspace user

Feedback collection only

Capturing customer feedback from Slack conversations

Which integration should you use?

Use Slack Announce (User-Pull) when:

  • External customers want Slack notifications instead of email

  • Team members want to follow only specific announcement categories

  • Users need to selectively share updates to channels using the "Discuss" button

Use Slack Channel Notifications (Admin-Push) when:

  • You want automatic posting to team channels (#engineering, #product, etc.)

  • Different teams need to see category-specific updates

  • You're creating a dedicated #announcements or #product-updates feed

Use LaunchNotes Control when:

  • You're collecting customer feedback in Slack

  • Team members use Slack Connect to communicate with customers

  • You want to quickly capture and organize feedback without leaving Slack

Setup guides

Ready to connect Slack? Choose your integration:

Still not sure which to choose? See our complete Slack integration comparison.

Notes & important info

  • Note: Slack Announce requires no installation—it's enabled by default when subscribers sign up for your LaunchNotes page.

  • Note: You can use multiple Slack integrations simultaneously. For example, use Channel Notifications for internal teams and Slack Announce for external customers.

  • Important: LaunchNotes Control must be installed by Slack workspace admins, as it's a workspace-wide application.

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