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Notification Channel Controls for Publishers

Can I choose specific Announcement channels for my product updates?

LaunchNotes Support Team avatar
Written by LaunchNotes Support Team
Updated over 2 weeks ago

Answer

Yes! You can control where each LaunchNotes Announcement is published by selecting specific channels during the publishing process. This means you can send updates directly to individual channels like Email or Slack without publishing to your Product Updates page at all, or mix and match channels based on your approach to communicating product updates.


Steps

  1. Select New Draft in Announcements or go to an existing Draft in the LaunchNotes Management Portal.

  2. Locate the Publishing Channels panel in the publishing workflow on the right-hand side of the Editor

  3. Toggle on or off the channels you want to use (at least one Category or one Cohort needs to be selected to publish to Email or Slack):

    • Public or Private Page - Posts an Announcement to your LaunchNotes Product Updates page

    • Email - Sends email notifications to subscribers

    • Slack - Sends notifications to your connected Slack channels

  4. Customize additional options for the Announcement, such as email subject lines for emails, Labels, and Roadmap Items)

  5. Once the Announcement is drafted and ready, you can Publish Now or Schedule Announcement

Key Details

  • You can publish to any combination of channels—all three, just one, or any mix

  • You can skip publishing to the Product Updates page and only to Email and/or Slack, however, an Announcement not published to the Product Updates page will not be available content for a Digest

  • User notification preferences are still respected when you select channels

  • You must have channels already set up (Email, Slack integration) to use them for publishing

Use Cases

  • Weekly status updates to specific Slack channels: Send quick end-of-week progress updates to dedicated Slack channels. Keep cross-functional stakeholders informed without cluttering inboxes or your public page

  • Private beta program announcements: Send targeted emails detailing for new beta programs without advertising them publicly

  • VIP customer exclusives via Slack Connect: Share tailored updates with top customers in dedicated Slack Connect channels before news goes public.

Troubleshooting

  • If you don't see the Slack option, confirm your Slack integration is connected in Settings > Integrations

  • If Email or Slack recipient counts look incorrect, click "View all recipients" to verify your audience

  • Contact LaunchNotes support if the Publishing Channels panel doesn't appear in your workflow

What to Do Next

  • How do I set up my Slack Channel → Installing Slack Channels for LaunchNotes Notifications

  • Align on your publishing strategy and cadence → Based on cadence of Announcements, determine the best balance of Full Announcements vs Excerpt Announcements vs Digests and the channels (Product Updates page, email, Slack) you use

Additional Resources

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